24-Hour Crisis Hotline: 803-771-7273 803-790-8208 office@stsm.org

Services Provided



24 Hour Response

For immediate, anonymous support to anyone needing a safe place to talk or to get advice and referrals – our hotlines are answered 24/7. Immediate, in-person support is also offered 24 hours a day when a survivor visits a hospital for sexual trauma.

Off Site Walk-in Hours

For survivors and their loved ones at participating community agencies. STSM staff members trained in crisis intervention are available off-site to provide brief, confidential sessions for those seeking support related to sexual assault or trauma.


Crisis Intervention

For coping skills needed to return to day-to-day functioning, our crisis intervention specialists provide survivors and their loved ones resources to decrease anxiety, depression, flashbacks, and other experiences related to trauma.


For survivors, family members, and their loved ones affected by sexual violence. Our qualified counselors provide individual therapy for adults, couples and families, children, as well as group therapy.


Personal Advocacy

STSM staff and advocates are all trained to provide personal advocacy. Common issues addressed through personal advocacy include:

  • Assistance with relocation if the survivor loses their home as a result of the assault
  • Providing referrals to help with addiction or medication needs
  • Help with excuses for school or work to attend counseling
  • Transportation to and from STSM’s offices for counseling sessions
Legal Advocacy

The criminal justice system is complicated and can be difficult to navigate. STSM crisis interventionists and legal advocates are specially trained to provide legal advocacy. Some of the things our legal advocates can help with include:

  • Accompaniment to appointments with law enforcement for line ups, interviews, and to provide statements
  • Assistance contacting law enforcement to file a report or follow up on an investigation
  • Accompaniment to court for bond hearings or trial
  • Support during a civil suit related to the assault

24 Hour Response Services Information

A specially trained advocate is always available 24 hours a day, 7 days a week to support survivors of sexual violence through our 24-hour hotline or hospital accompaniment. These services are confidential and free of charge.

24 Hour Hotline

STSM provides a 24-hour crisis hotline so that survivors can access support and resources at any time. The hotline can be reached by calling (803) 771-7273.

Some reasons people call the hotline include:

  • They’ve just been assaulted and want more information about reporting to law enforcement or receiving medical care.
  • The caller knows that something happened, but they aren’t sure if it’s assault.
  • They are having trouble sleeping or are scared after an assault.
  • They are trying to help someone who has been assaulted and don’t know what to say.
  • The caller remembers something that happened a long time ago and isn’t sure what to do.

A specially trained advocate is always available to answer your questions. Even if we don’t know the exact answer to your question, we can find the information you are looking for and call you back.

24-Hour Hospital Accompaniment

Every survivor of sexual violence has the right to receive medical treatment following an assault, and seeking medical care is important after an assault. This is an opportunity for survivors to regain control over their life, receive treatment for injuries, and may prevent other health issues as a result of the assault.

Survivors who are able to get to an emergency room within 120 hours of their assault will typically receive the following services:
  • A trained advocate from STSM will be called by the hospital. The advocate can provide information and emotional support during the survivor’s time at the hospital, answer common questions about legal and medical processes, assist the survivor in planning for their safety following the assault, and connect the survivor to follow up services and other resources. 
  • An exam will be completed by a nurse specially trained to work with survivors of sexual violence. The survivor can decline any part of the exam at any time. The exam will vary based on the type of assault, but typically includes:
    • An interview that asks for information about the assault and your medical history.
    • A medical examination to document and treat any injuries present. This may include a pelvic or anal exam depending on the assault.
    • Collection of evidence for a law enforcement investigation, commonly known as a rape kit.
    • Medications to prevent sexually transmitted infections and/or pregnancy as a result of the assault.
Reporting services for Survivors
  • If the survivor wants to report the assault to law enforcement, they may do so at the hospital.
  • If the survivor would like evidence collected, but is unsure about reporting to law enforcement, they are entitled to a forensic examination through the process of Anonymous Reporting. The forensic evidence will be stored for up to one year to give the survivor time to decide whether to report the assault to law enforcement. If the assault is not reported, the forensic evidence is destroyed when the year ends. Survivors must be at least 18 years old to request anonymous reporting.
Are there associated costs?
  • The State Office of Victim Assistance typically pays for the cost of the forensic examination, regardless of whether or not the survivor chooses to report the assault to law enforcement. The State Office of Victim Assistance also offers a compensation program for other medical expenses related to the assault.  

If more than 120 hours have passed since the assault, please consider contacting our 24-hour hotline at (803) 771-7273. We can provide information about other medical treatment options and referrals for medical services and connect you to advocacy and other services offered by STSM. 

Contact Us



24-Hour Crisis Hotline


Fax Number


Richland Office (Headquarters): 3830 Forest Drive, Suite 201, Columbia, South Carolina 29204​
Lexington Office: 711 East Main Street, Suite C, Lexington, South Carolina 29072
Sumter Office: 21 North Harvin Street, Sumter, South Carolina 29150
Clarendon Office: 16B North Brooks Street, Manning, South Carolina 29102
Newberry Office: 1530 Main Street, Suite 104, Newberry, South Carolina 29108